We endeavour
 

• Deal with your request within 24 hours or make an appointment for you with a person who can deal with it
• Always put our customers first
• Ensure that customers are advised of all relevant timescales
• Treat all information received in the strictest confidence
• Be open and available to customers
• Be fair and objective with all our customers
• Take notice and act on your feedback performance standards

You can help Multay by:

• Telling us how we can improve our service: info@multay.com
• Asking us to explain anything you are not sure of

We can provide:

• Bi-lingual officers and also a telephone interpreting service.
  Tel: +44 (0) 1444 451888